SYJ User Guide (new)

• Open the issue you want to share
• Click on the "Share" button
• Click on "Share Issue" to do a quick share, without any configurations

If there is no "Share" button, please check the configuration. Take a look on the SYJ Administrator Guide

Set up your share:

• Define the fields you want to share, by typing in the names of the fields
• Define the order of fields via drag and drop
• Choose attachments which shall be shared
• Choose comments of particular user groups to be visible in the "Share"
• Define, where to sent the public link: 
  • Enter a username for Jira users
  • Or an email for external access

You are also able to set restrictions:

• Define when / how long the "Share" should be active
• Define a password to secure the access
• Define an IP address which should receive access
• Limit the access to logged in users only (Otherwise also non JIRA users are able to access)

• Afterwards a unique link will be generated, which can be copied and sent. The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.
  • By clicking on the pen icon, the share can be adjusted
  • By clicking on the copy icon, the link is getting copied to the clipboard
  • By clicking on the share icon, the link can be send to external mail adresses
  • By clicking on the delete icon, the link can be deleted
  • By unchecking the activate toggle, the link can be deactivated
  • By clicking on the amount of calls, the history of the share can be accessed

• Open the filter list you want to share (Jira default filter are excluded) – Be sure that the filter list is saved. The issues in the filter list have to be in projects with activated share function.
• Click on the "Share" button.

If there is no "Share" button, please check the configuration. Take a look at the SYJ Administrator Guide

Set up your share:

• Define the columns you would like to display by typing in the names of the fields
• You can reorder the fields via drag and drop, to define the order of columns in the shared view
• Define, where to sent the public link: 
  • Enter a username for Jira users
  • Or an email for external access

You are also able to set restrictions:

• Define when / how long the "Share" should be active.
• Define a password to secure the access.
• Define an IP address which should receive access.
• Limit the access to logged in users only (Otherwise also non JIRA users are able to access)

• Afterwards a unique link will be generated, which can be copied and sent. The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.
  • By clicking on the pen icon, the share can be adjusted
  • By clicking on the copy icon, the link is getting copied to the clipboard
  • By clicking on the share icon, the link can be send to external mail adresses
  • By clicking on the delete icon, the link can be deleted
  • By unchecking the activate toggle, the link can be deactivated
  • By clicking on the amount of calls, the history of the share can be accessed

Click on the tab “Issues” and "Shared Issues / Filter Lists" - All active shares will be displayed. 

The number of calls and other information are displayed for each share. 

Filter the shares or look for a certain one with the search function.

There are several options available for the shares:

• By clicking on the pen icon, the share can be adjusted
• By clicking on the copy icon, the link is getting copied to the clipboard
• By clicking on the share icon, the link can be send to external mail adresses
• By clicking on the delete icon, the link can be deleted
• By unchecking the activate toggle, the link can be deactivated
• By clicking on the amount of calls, the history of the share can be accessed

View a detailed history of each share.